descriptionLegal · Agreement

Terms of Use

These Terms govern your use of Cluenex. By accessing or using the platform, you agree to be bound by them. Please read carefully before using the Service.

calendar_todayEffective: May 8, 2026 · Last updated: May 8, 2026
Jump to section
handshake1. Acceptance of Terms

Using Cluenex means you accept these Terms.

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Cluenex Ltd ("Cluenex," "we," "us," or "our") governing your access to and use of the Cluenex website, application, and all associated services (collectively, the "Service" or "Platform").

By creating an account, subscribing to a paid plan, clicking "I agree," or otherwise accessing or using any part of the Service, you represent and warrant that you have read, understood, and agree to be bound by these Terms and all policies incorporated herein by reference, including our Privacy Policy, Disclaimer & Educational Use Policy, Cookie Policy, and Subscription, Billing & Refund Policy.

If you do not agree to these Terms, you must immediately cease all use of the Service and, if applicable, close your account.

These Terms apply to all visitors, registered users, free plan users, and paid subscribers. References to "using the Service" include accessing, browsing, reading, or otherwise interacting with any part of the Cluenex platform.

verified_user2. Eligibility

You must be at least 18 years old to use Cluenex.

To use the Service, you must:

  • Be at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater
  • Have the legal capacity to enter into binding contracts under applicable law
  • Not be prohibited from receiving services under applicable law (including sanctions and export control laws)
  • Not have had a previous account terminated by Cluenex for violation of these Terms
  • Use the Service for lawful purposes only, in compliance with all applicable local, national, and international laws and regulations

By using the Service, you represent and warrant that you meet all of the foregoing eligibility requirements. If you use the Service on behalf of a legal entity, you additionally represent that you have the authority to bind that entity to these Terms.

Cluenex reserves the right to verify eligibility and to refuse access or terminate accounts where eligibility requirements are not met.

manage_accounts3. Account Registration & Security

Your account. Your responsibility.

To access most features of Cluenex, you must register for an account. When you register, you agree to provide accurate, complete, current, and truthful information and to promptly update your account information if it changes.

Providing false or misleading information during registration, including a false name or email address, is a violation of these Terms and may result in immediate account termination.

lock
Account Security
You are solely responsible for maintaining the confidentiality of your account credentials. You must notify Cluenex immediately at support@cluenex.com if you become aware of any unauthorized access to your account, compromise of your password, or other security breach. Cluenex will not be liable for any losses arising from unauthorized account access resulting from your failure to keep credentials secure.
person_off
Non-Transferability
Your account is personal and non-transferable. You may not share your account credentials with any third party, sell or transfer your account, allow multiple individuals to use a single account, or create multiple accounts to circumvent plan limitations or access restrictions. Any such activity constitutes a material breach of these Terms.
gpp_bad
Account Accuracy
You must keep your account information — including name, email address, and payment details — accurate and up to date. Outdated billing information that results in failed payments is your responsibility. Cluenex is not responsible for service interruptions resulting from your failure to maintain accurate account information.
credit_card4. Subscription & Billing

Subscription terms are governed by our Billing Policy.

Cluenex offers a free Starter plan and a paid Professional plan. Details regarding pricing, billing cycles, the early bird price lock guarantee, cancellation, and refunds are governed by our Subscription, Billing & Refund Policy, which is incorporated into these Terms by reference.

Key billing terms you should be aware of:

  • Subscriptions are billed monthly on a recurring basis. By subscribing, you authorize Cluenex to charge your payment method on a recurring basis until cancellation.
  • Early bird subscribers lock in the $17/mo rate permanently for the duration of their continuous, uninterrupted subscription. The price lock is forfeited upon cancellation.
  • 30-day money-back guarantee applies to your first payment only. Refunds after 30 days are not available.
  • All fees are non-refundable except as expressly stated in the Billing & Refund Policy.
  • Cluenex reserves the right to change pricing for new subscribers at any time, with notice provided on the platform.
check_circle5. Acceptable Use

Cluenex is licensed for personal, non-commercial investment research and education.

Cluenex grants you a limited, non-exclusive, non-sublicensable, non-transferable, revocable license to access and use the Service solely for your own personal, non-commercial investment research, financial education, and related lawful purposes, subject to these Terms.

You may use the Service to:

  • Research and analyze U.S.-listed publicly traded securities for your own personal investment purposes
  • Access and review fundamental financial data, charts, and AI-generated signals for educational purposes
  • Manage a personal watchlist for tracking securities of interest
  • Use the market screener to identify securities matching defined criteria for your own personal use

This license does not include the right to use Cluenex data, signals, or content for commercial purposes, including providing investment advisory services to clients, publishing financial research or newsletters, or operating any business that relies on Cluenex content as a source.

block6. Prohibited Activities

These activities are strictly prohibited and may result in immediate termination.

You agree that you will not, and will not permit others to, engage in any of the following activities in connection with the Service:

code_off
Automated Data Extraction
Use bots, crawlers, scrapers, spiders, automated scripts, or any other automated tools to access, collect, extract, index, or copy data, content, or information from the Service without our prior written consent. This includes systematic downloading of data, price histories, fundamental metrics, or AI signal outputs.
shopping_bag
Commercial Redistribution
Resell, sublicense, redistribute, publish, broadcast, or otherwise make available any Cluenex content, data, signals, or analysis to third parties — whether for payment or free of charge — without our express prior written authorization. This includes redistributing Cluenex data through APIs, data feeds, reports, newsletters, or advisory services.
dangerous
Illegal Financial Activity
Use the Service to engage in or facilitate market manipulation, insider trading, front-running, wash trading, pump-and-dump schemes, or any other activity that violates applicable securities laws, financial regulations, or anti-fraud provisions in any jurisdiction.
security
Security Interference
Attempt to probe, scan, or test the vulnerability of the Service; circumvent any security, authentication, or access control measures; introduce malware, viruses, Trojan horses, or other harmful code; perform denial-of-service attacks; or otherwise interfere with the integrity or availability of the Service.
content_copy
Intellectual Property Infringement
Copy, reproduce, modify, create derivative works from, distribute, transmit, display, perform, publish, or otherwise exploit any Cluenex content, including the platform design, trademarks, AI models, analytical methodologies, scoring systems, or documentation, without our express written permission.
person_remove
Account Abuse
Create multiple accounts to circumvent plan limits or access features beyond your subscription tier; share account credentials to allow multiple users access to a single subscription; use another person's account without authorization; or engage in any form of credential fraud or subscription abuse.
gavelEnforcement
Violations of these prohibitions may result in immediate account suspension or termination without notice or refund, legal action to recover damages and costs, and reporting to appropriate law enforcement or regulatory authorities where illegal activity is suspected. Cluenex reserves the right to monitor usage patterns to detect and prevent violations.
copyright7. Intellectual Property

All Cluenex content and technology belongs to Cluenex.

The Service and all content, features, and functionality thereof — including but not limited to the platform design and user interface, software code, AI and machine learning models, analytical frameworks, scoring methodologies, quality metrics, branding, trademarks, service marks, logos, text, graphics, images, charts, and documentation — are and will remain the exclusive intellectual property of Cluenex Ltd and are protected by copyright, trademark, patent, trade secret, and other applicable intellectual property and proprietary rights laws.

These Terms do not transfer to you any ownership interest in or to the Service or its content. You are granted only the limited license described in Section 5 above, and nothing in these Terms should be construed as granting any additional rights or licenses.

Third-party market data displayed on Cluenex is owned by the respective data providers and is licensed to Cluenex for display purposes. Your access to third-party data through Cluenex is subject to the data providers' applicable licensing terms, and you may not use such data beyond what is permitted under your subscription to Cluenex.

If you believe any content on Cluenex infringes your intellectual property rights, please notify us at support@cluenex.com with full details of the alleged infringement.

open_in_new8. Third-Party Services & Links

Cluenex integrates third-party services. We are not responsible for them.

The Service may incorporate, link to, or make available content, data, tools, or services provided by third parties, including data providers, payment processors, analytics tools, and support platforms. Such third-party integrations are governed by the respective third parties' own terms of service and privacy policies.

Cluenex does not control and is not responsible for the content, accuracy, reliability, availability, privacy practices, or terms of any third-party service. The inclusion of any link or integration does not constitute endorsement by Cluenex of the third party or its services.

You access third-party services at your own risk and are solely responsible for reviewing and complying with their applicable terms and policies. Any disputes arising with third-party providers must be resolved directly with those providers.

warning9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

CLUENEX EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, CLUENEX DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE DATA, INFORMATION, OR CONTENT PROVIDED WILL BE ACCURATE, COMPLETE, OR RELIABLE; (D) ANY ERRORS WILL BE CORRECTED; OR (E) THE RESULTS OF USING THE SERVICE WILL BE PROFITABLE OR MEET YOUR INVESTMENT OBJECTIVES.

See our full Disclaimer & Educational Use Policy for additional disclaimers regarding the educational nature of our content.

shield10. Limitation of Liability

Our liability is strictly limited.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLUENEX LTD, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, punitive, or exemplary damages
  • Loss of profits, revenue, data, business, goodwill, or anticipated savings
  • Investment losses or financial losses of any kind, whether or not Cluenex was advised of the possibility of such losses
  • Loss arising from your reliance on any data, signal, AI output, analysis, or content provided on the platform
  • Service interruptions, data delays, or errors resulting from technical failures or third-party data provider issues
  • Unauthorized access to or alteration of your account or data

WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF CLUENEX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

SUBJECT TO THE FOREGOING, CLUENEX'S TOTAL AGGREGATE LIABILITY TO YOU ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO CLUENEX IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

security11. Indemnification

You agree to defend and indemnify Cluenex against claims arising from your use.

You agree to indemnify, defend, and hold harmless Cluenex Ltd and its directors, officers, employees, agents, licensors, data providers, and successors (collectively, "Cluenex Parties") from and against any and all claims, damages, losses, costs, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of or access to the Service
  • Your violation of any provision of these Terms
  • Your violation of any applicable law or regulation
  • Your infringement of any intellectual property or other right of any third party
  • Any investment decision made by you based on content from the Service
  • Any false or misleading information you provide to Cluenex
  • Your failure to properly secure your account credentials

Cluenex reserves the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate with our defense of such claims. You will not settle any claim without Cluenex's prior written consent.

balance12. Dispute Resolution

Disputes are resolved through binding arbitration, not courts.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND YOUR RIGHT TO A JURY TRIAL.

For any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute"), you and Cluenex agree to first attempt to resolve the Dispute informally by contacting us at support@cluenex.com. We will attempt to resolve the Dispute within 30 days of receiving written notice. If informal resolution fails, either party may initiate binding arbitration as described below.

Binding Arbitration: Any Dispute not resolved informally shall be finally resolved by binding arbitration administered by a recognized arbitration body under its applicable rules. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the resolution of arbitration. Claims for intellectual property infringement may be brought in court without prior arbitration.

groups_off13. Class Action Waiver

No class actions. Disputes resolved individually only.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND CLUENEX EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

You agree to waive your right to participate in a class action or class-wide arbitration. If this class action waiver is found unenforceable, then the entire arbitration provision will be null and void and such disputes must be heard in a court of competent jurisdiction.

gavel14. Governing Law & Jurisdiction

These Terms are governed by our registered jurisdiction.

These Terms and any Dispute shall be governed by and construed in accordance with the laws of the jurisdiction in which Cluenex Ltd is incorporated, without regard to conflicts of law principles that would require application of the law of another jurisdiction.

To the extent court proceedings are permissible under these Terms, you and Cluenex consent to the exclusive jurisdiction and venue of the courts located in Cluenex's registered jurisdiction. You waive any objection to such jurisdiction or venue on the basis of inconvenient forum or otherwise.

cancel15. Termination

We may terminate or suspend your account for violations or at our discretion.

Cluenex reserves the right to suspend or terminate your account and access to the Service at any time, with or without notice, for any reason, including but not limited to:

  • Violation of any provision of these Terms or our other policies
  • Suspected fraud, illegal activity, or abuse of the Service
  • Non-payment of subscription fees
  • Requests by law enforcement or regulatory authorities
  • Extended periods of inactivity (for free accounts)
  • Our discretionary determination that continued access is not in the best interest of the Service or our users

If your account is terminated for cause (violation of Terms), you forfeit any remaining subscription period and are not entitled to a refund. If your account is terminated by Cluenex for reasons other than violation of Terms, you may be entitled to a prorated refund at Cluenex's discretion.

You may terminate your account at any time by contacting support@cluenex.com or through your account settings. See our Billing & Refund Policy for cancellation and refund details.

Provisions of these Terms that by their nature should survive termination shall survive, including Sections 7, 9, 10, 11, 12, 13, and 14.

edit_note16. Changes to These Terms

We may update these Terms. Continued use means acceptance.

Cluenex reserves the right to modify, update, or replace these Terms at any time at our sole discretion. When we make material changes, we will:

  • Update the "Last updated" date at the top of this page
  • Send an email notification to your registered email address
  • Display a prominent notice within the platform

Material changes will take effect no less than 14 days after notification, unless the changes are required by law or relate to new features, in which case they may take effect immediately.

Your continued use of the Service after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service before the effective date.

We encourage you to review these Terms periodically. The most current version will always be available at cluenex.com/terms-of-use.

more_horiz17. Miscellaneous

Additional legal provisions.

Entire Agreement. These Terms, together with the Privacy Policy, Disclaimer & Educational Use Policy, Cookie Policy, and Billing & Refund Policy, constitute the entire agreement between you and Cluenex regarding the Service and supersede all prior agreements, representations, and understandings.

Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

Waiver. No failure or delay by Cluenex in exercising any right under these Terms will constitute a waiver of that right. A waiver of any breach does not constitute a waiver of any subsequent breach.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Cluenex may assign its rights and obligations freely, including in connection with a merger, acquisition, or sale of assets.

Force Majeure. Cluenex shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemics, wars, government actions, internet outages, or third-party data provider failures.

No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights.

Language. These Terms were written in English. In the event of any conflict between an English version and a translated version, the English version controls.

Questions about these Terms?
Contact us at support@cluenex.com — we respond within 2 business days.
mailContact Support